Customers

Information on data processing for customers in accordance with the EU General Data Protection Regulation (GDPR)

Dear customer,
in order to process the contractual relationship we need some documents and information from you. This also includes your personal data and some documents relating to you. With the following information, we are fulfilling our obligation under the GDPR to inform you about the processing and use of your data in the context of contract processing.

1. Name and contact details of the controller:
TRANSCO GmbH
Gottlieb-Daimler-Str. 12
D-78224 Singen (Hohentwiel)
Telephone: 07731-996010-00

2. Contact details oft he data protection officer:
MORGENSTERN consecom GmbH
Große Himmelsgasse 1
D-67346 Speyer
Telephone: 06232-100119-44

3. Collection and storage of personal data, type and purpose of processing and legal basis
We process your personal data as part of the contractual relationship with you, which includes collecting and forwarding your contact details and communicating with you. In particular, your data is processed to answer inquiries, to process contracts, to issue invoices and to process payments. In principle, only the information that you provide to us yourself and that results from the contractual relationship is processed.

Processing is permitted as part of the performance of a contract or a pre-contractual measure (Art. 6 (1) (b) GDPR). This applies to all processes that are specifically related to the contract (e.g. storage of your personal master data, use for preparing offers and invoices, forwarding for communication purposes). Furthermore, the processing of your personal data may be based on our legitimate interests (Art. 6 para. 1 f) GDPR). Our legitimate interests lie, for example, in electronic and more efficient data processing and the optimization of the work processes taking place overall. The permissibility of storing certain information and documents is also based on the fulfillment of legal obligations (Art. 6 para. 1 c) GDPR). This applies in particular to the storage of documents relevant under tax law. In addition, we check your required data against sanctions lists of the currently binding EU regulations in order to make a decision on the establishment and, if necessary, continuation of business relationships and to avoid impending sanctions or other disadvantages. In addition, in some cases the processing of your personal data may be permitted on the basis of consent (Art. 6 para. 1 a) GDPR). In such a case, however, you will be informed of this and asked for your consent.
We also process your personal data in order to send you information about our offers. The permissibility of this processing is based on our legitimate interest (Art. 6 para. 1 f) GDPR). We have a legitimate interest in actively offering our services and recruiting customers.
The provision of your personal data is necessary for the conclusion of a contract with us. Failure to provide it will mean that no contract can be concluded and executed (e.g. because no account number is available for the transfer of money). In addition, it is possible that we may not enter into a business relationship with you or only enter into a limited business relationship with you or terminate an existing business relationship in whole or in part if you do not provide us with your personal data. If we ask for your consent, the provision of your personal data is voluntary and has no effect on the contract.

4. Recipient
Your personal data may be passed on to the following recipients as part of the provision of services: Departments and internal bodies involved in the execution of the respective business processes (e.g. accounting, marketing, management), processors within the meaning of Art. 28 GDPR (e.g. IT service providers or shipping service providers), contractual partners (e.g. banks) and, under certain circumstances, to other companies (e.g. tax consultants, auditors, lawyers). Your personal data will always be passed on or viewed on the basis of legal permission or on the basis of proper order processing.
We do not intend to transfer your data to a third country outside the EU or the EEA.

5. Duration of storage
Your data is stored for the first time when you contact us, e.g. by email or telephone, or when you exchange emails or written documents. We delete your personal data when the contractual relationship has ended, all mutual claims have been met and there are no statutory retention obligations or legal bases for storage. We will continue to use your postal address for advertising purposes even after termination of the contractual relationship, unless you object.

6. Right to information, rectification, revocation, erasure, restriction of processing and data portability
You have the right of access (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR) and data portability (Art. 20 GDPR). Please note that you can assert these rights at any time.

If your personal data is processed on the basis of Art. 6 para. 1 f) GDPR, you have the right to object if there are reasons for this arising from your particular situation.
You can revoke your consent to the processing of personal data at any time with effect for the future. However, this has no effect on the lawfulness of the processing up to that point in time.
You have the right to contact a supervisory authority at any time (Art. 77 GDPR).

7. General information
We reserve the right to change and adapt this data protection information with effect for the future.

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