1. An overview of data protection

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all information that relates to an identified or identifiable natural person. This includes, for example, information such as name, address, occupation, e-mail address, income, marital status, telephone number and, where applicable, user data such as IP address.

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e. the “controller”)?

TRANSCO GmbH is responsible for data processing on this website. The contact details are:

TRANSCO GmbH

Gottlieb-Daimler-Straße 12

78224 Singen

Phone: +49 7731 9960-1000

E-mail: info-singen@de.transco.eu

How can I contact the data protection officer?

We have appointed an external data protection officer for our company whom you can contact if you have any questions about the processing of your data. You can contact the data protection officer as follows

MORGENSTERN consecom GmbH

Große Himmelsgasse 1

67346 Speyer

Phone: +49 (0) 6232 – 100 119 44

Possibility of objection

If you wish to object to the processing of your data by us in accordance with this privacy policy as a whole or for individual measures, you can do so using the contact details provided above. Please note that in the event of such an objection, the use of the website and the retrieval of the services offered here may be restricted or not possible at all.

Use of cookies

Our Internet pages use so-called “cookies”. Cookies are small text files and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. saving login data or language selection. Other cookies are used to evaluate user behavior or display advertising.

The setting of cookies is permitted by law if the data processing that takes place serves the transmission of messages or the provision of a digital service (Section 25 (2) No. 2 TDDDG). Your consent is required to activate all other cookies (Section 25 (1) TDDDG). Data processing takes place either automatically or the provision of your personal data is voluntary.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately as part of this privacy policy and, if necessary, request your consent.

You can change your cookie settings at any time by clicking on the corresponding command (red button with a fingerprint symbol) located on the homepage and each subpage.

Cookie consent with Usercentrics

We use the consent management platform Usercentrics from Usercentrics GmbH, Sendlinger Str. 7, 80331 Munich, Germany, to obtain your consent to the storage of certain cookies on your end device and to document this in compliance with data protection regulations. Usercentrics provides an overview of all cookies used (first-party and third-party cookies). Usercentrics enables us to inform you precisely and transparently about the use of cookies on our website. You always receive an up-to-date and data protection-compliant cookie notice and decide for yourself which cookies you allow and which you do not.

The following information is transmitted to Usercentrics and processed there:

• Your consent(s) or the revocation of your consent(s)
• your IP address
• Information about your browser
• Information about your end device
• Time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser in order to be able to assign the consents granted or their revocation to you.

The legal basis with regard to access to the end device is Section 25 (2) No. 2 TDDDG, according to which consent is not required if the processing is absolutely necessary for the use of the online service. The permissibility for the legally compliant design of the use of cookies requiring consent, the legally compliant documentation and verifiability of consent and the error-free functioning of the website is also based on Art. 6 para. 1 f) GDPR (legitimate interest). Your personal data will be stored until you ask us to delete it, delete cookies yourself or the purpose for data storage no longer applies. Mandatory statutory retention periods remain unaffected.

Further information on data processing at Usercentrics can be found at

to be able to assign their revocation.

Accessing and using the website

Each time the website is accessed, usage data is transmitted to our IT systems by the respective Internet browser and stored in log files (server log files). These are

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

The permissibility of this processing is based on Art. 6 para. 1 f) GDPR (legitimate interest). Our legitimate interest lies in the provision of a website with information and the offering of services to our customers as well as the optimization of website operation.

The data processed by us is required to enable you to access and make optimum use of the website. This is data that must necessarily be processed during the use of a digital service. You are not obliged to provide this data. However, failure to provide this data would mean that you would not be able to access the website or would not be able to access it in full.

Contacting us by form, e-mail or telephone

If you would like to contact us, a contact form is available for this purpose. You must provide the following information in this form:

• Surname
• First name
• e-mail address

You can also provide the following information voluntarily:

• Company name
• Telephone number
• Subject

In addition, in some places on the website you have the option of opening an e-mail addressed to us with just one click. The e-mail address that is linked to your e-mail program is automatically used as the sender. If you do not want your e-mail address to be retrieved in this way, you can change this in the settings of your e-mail program. You also have the option of contacting us by telephone via the website (by clicking).

The permissibility of this processing is based on Art. 6 para. 1 b) GDPR (performance of a contract or pre-contractual measure). You are not obliged to provide this data. However, failure to provide this data would mean that you would not be able to send us a message or contact us.

The processed personal data will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected

Comment function on this website

For the comment function on this site, in addition to your comment, information about the time the comment was created, your e-mail address and, if you are not posting anonymously, the user name you have chosen will be stored.

Our comment function stores the IP addresses of users who post comments. As we do not check comments on this website before they are activated, we need this data in order to be able to take action against the author in the event of legal violations such as insults or propaganda.

As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to check whether you are the owner of the email address provided. You can unsubscribe from this function at any time via a link in the info mails. In this case, the data entered when subscribing to comments will be deleted; however, if you have transmitted this data to us for other purposes and elsewhere (e.g. newsletter subscription), it will remain with us. 

The comments and the associated data (e.g. IP address) are stored and remain on this website until the commented content has been completely deleted or the comments must be deleted for legal reasons (e.g. offensive comments).

The comments are stored on the basis of your consent (Art. 6 para. 1 a) GDPR). You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

3. Social media

Social media plugins

We use social media plugins (“share” buttons from Facebook, Instagram and LinkedIn. You can usually recognize the plugins by the respective social media logos. The content on this website can be shared on social networks such as Facebook, Twitter & Co. in compliance with data protection regulations. This page uses the eRecht24 Safe Sharing Tool for this purpose. This tool only establishes direct contact between the networks and users when the user actively clicks on one of these buttons. Only then is a direct connection to the provider’s server established. As soon as you activate the plugin, the respective provider receives the information that you have visited the website with your IP address. If you are logged into your respective social media account (e.g. Facebook) at the same time, the respective provider can assign the visit to our pages to your user account.

Clicking on the button constitutes consent within the meaning of Section 25 (1) TDDDG (setting cookies) and Art. 6 (1) a) GDPR (further processing). This consent can be revoked at any time with effect for the future. The provision of the data is neither contractually required nor necessary. However, the respective plugin cannot be used without the provision of the data.

This tool does not automatically transfer user data to the operators of these platforms. If the user is logged in to one of the social networks, an information window appears when using the social buttons of Facebook, Twitter & Co. in which the user can confirm the text before sending it.

The purpose and scope of the data collection and the further processing and use of the data by social networks as well as your rights in this regard and setting options to protect your privacy can be found in the data protection notices of the respective networks.

The personal data collected as part of the social media plugins will be deleted unless we have a legitimate interest in further storage. In any case, only the data that is absolutely necessary to achieve the relevant purpose will continue to be stored. We have no influence on the storage period of your data that is stored by the operators of the social networks for their own purposes.

4. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics 4, which is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

The permissibility of this processing with regard to access to the end device is based on Section 25 (1) TDDDG (consent). The permissibility of the evaluation of the usage data is also based on Art. 6 para. 1 a) GDPR (consent).

When using Google Analytics, the following data in particular may be processed Page views, start and duration of the session, clicks, scrolls, language settings, technical information about your browser and the end devices you use as well as your referrer URL (via which website you came to our website).

In order to evaluate your user behavior and continuously optimize our website, metadata about your approximate location (e.g. continent, country) is derived from your IP address. If the website is accessed from the European Union or other signatory states to the Agreement on the European Economic Area, Google states that IP address data will only be processed in the European Union or other signatory states to the Agreement on the European Economic Area and then deleted. You can find more information on this directly from Google: https://support.google.com/analytics/answer/12017362?hl=de. However, the transmission of this IP address data to third countries (such as the USA) cannot be completely ruled out.

The transfer of data to a third country, such as the USA, takes place in compliance with the special requirements of Art. 44 et seq. GDPR (here either the existence of an adequacy decision by the European Commission or the use of standard data protection clauses) Further information on this can be found directly at Google https://policies.google.com/privacy/frameworks?hl=de%20.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.

We also use Google Signals. This means that additional information about you is collected in Google Analytics if you have activated personalized ads (in particular interests and demographic data).

In addition, ads can be delivered to you as a user in cross-device remarketing campaigns.

Data stored by Google at user and event level that is linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. For details, please see the following link: https://support.google.com/analytics/answer/7667196?hl=de

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: [google_analytics_optout]Deactivate here / Opt-Out[/google_analytics_optout].

You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

WordPress Stats

This website uses the WordPress tool Stats to statistically analyze visitor access. The provider is Automattic Inc, 60 29th Street #343, San Francisco, CA 94110-4929, USA.

WordPress Stats uses cookies, which are stored on your computer and allow your use of the website to be analyzed. The information generated by the cookies about the use of this website is stored on servers in the USA. The transfer of data to a third country, such as the USA, takes place in compliance with the special requirements of Art. 44 et seq. GDPR (here either the existence of an adequacy decision by the European Commission or the use of standard data protection clauses). You can find further information on this directly at WordPress: https://wordpress.com/de/support/deine-website-und-die-dsgvo/

Your IP address is anonymized after processing and before storage.

“WordPress-Stats” cookies remain on your device until you delete them.

The permissibility of this processing with regard to access to the end device is based on Section 25 (1) TDDDG (consent). The permissibility of the evaluation of the usage data is also based on Art. 6 para. 1 a) GDPR (consent).

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

You can object to the collection and use of your data for the future by clicking on this link to set an opt-out cookie in your browser: https://www.quantcast.com/opt-out/.

If you delete the cookies on your computer, you must set the opt-out cookie again.

You are not obliged to provide this personal data. However, if you do not provide it, you may not be able to use the website or not be able to use it to its full extent.

Google AdSense

This website uses Google AdSense, a service for integrating advertisements. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google AdSense uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to analyze information such as visitor traffic on these pages.

The information generated by cookies and web beacons about the use of this website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you. The transfer of data to a third country, such as the USA, takes place in compliance with the special requirements of Art. 44 et seq. GDPR (either the existence of an adequacy decision by the European Commission or the use of standard data protection clauses). You can find more information on this directly at Google https://policies.google.com/privacy/frameworks?hl=de%20.

The permissibility of this processing is based on Section 25 (1) TDDDG (consent) with regard to access to the end device. The permissibility of the analysis of user behavior is also based on Art. 6 para. 1 a) GDPR (consent).

The personal data collected in the context of Google AdSense will be deleted unless we have a legitimate interest in further storage. In any case, only the data that is absolutely necessary to achieve the relevant purpose will continue to be stored.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You are not obliged to provide this personal data. However, failure to do so may mean that you will not be able to use the website or will not be able to use it to its full extent.

Google Ads Conversion Tracking

This website uses Google Ads Conversion Tracking. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

As part of Google Ads, we use so-called conversion tracking to draw attention to our offers with the help of advertising material (so-called Google Ads) on external websites. We can determine how successful the individual advertising measures are in relation to the advertising campaign data. We are interested in showing you advertising that is of interest to you and making our website more interesting for you.

These advertising materials are delivered by Google via so-called “ad servers”. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the display of ads or clicks by users, can be measured. If you access our website via a Google ad, Google Ads will store a cookie on your end device.

These cookies enable Google to recognize your internet browser. If a user visits certain pages of an Ads customer’s website and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Ads customer. Cookies can therefore not be tracked via the websites of Ads customers. The data and information collected through the use of ad server cookies is used by Google to compile visit statistics for our website. These visit statistics are used by us to determine the total number of users who have been referred to us via advertisements.

Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the extent and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: By integrating Ads Conversion, Google receives the information that you have accessed the corresponding part of our website accessed or clicked on an advert from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out and store your IP address.

The legal basis for the use of Google Ads Conversion Tracking is Section 25 Paragraph 1 TDDDG (consent) with regard to access to the device. The admissibility of evaluating the usage data is also governed by Article 6 Paragraph 1 a) GDPR, according to which processing is permitted if the data subject has given their consent to the processing of personal data concerning them for one or more specific purposes .

The personal data collected as part of Google Ads conversion tracking will be deleted unless we have a legitimate interest in further storage. In any case, only the data that is absolutely necessary to achieve the corresponding purpose will continue to be stored.

The information generated by the cookies about the use of the website is transmitted to a Google server in Ireland and stored there. If necessary, the data can also be transferred to the USA. The transfer of data to a third country, such as the USA, takes place in compliance with the special requirements of Art. 44 ff. GDPR (here either the existence of an adequacy decision by the European Commission or the use of standard data protection clauses). Further information can be found directly at Google: policies.google.com/technologies/ads.

You can find more information about Google Ads and Google Conversion Tracking in Google’s data protection regulations: https://policies.google.com/privacy?hl=de.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted.

5. Plugins and tools

Google Maps

We use the map service Google Maps on our website. This is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland or its parent company Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. 

Through the use of Google Maps, information about the use of the website (e.g. date and time of access, IP address, etc.) is transmitted to Google servers in Ireland and stored. If necessary, data can also be transferred to the USA. The transfer of data to a third country, such as the USA, takes place in compliance with the special requirements of Art. 44 ff. GDPR (here either the existence of an adequacy decision by the European Commission or the use of standard data protection clauses). Further information can be found directly from Google: policies.google.com/privacy/frameworks.

The data is used by Google for advertising, market research and/or needs-based design of its website. This can also be linked to your user account, provided you are logged in there. If you do not wish this, you must log out before use. If you disable or block Java script in your browser settings, you can prevent Google Maps from running.

We use Google Maps to enable you to use the interactive maps to find routes. The legal basis for the use of Google Maps with regard to access to the device is Section 25 Paragraph 1 TDDDG (consent). The admissibility of using the interactive maps to find routes is also governed by Art. 6 Para. 1 a) GDPR (consent). The provision of the data is neither required by law nor necessary for the conclusion of a contract. Failure to provide the data means that you cannot use the function.

The data is stored by Google. Further information on this can be found in Google’s data protection regulations and terms of use (see above).

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether data entry on this website (e.g. in a contact form) is done by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g. IP address, length of time the website visitor stays on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google. If necessary, data can also be transferred to the USA. The transfer of data to a third country, such as the USA, takes place in compliance with the special requirements of Art. 44 ff. GDPR (here either the existence of an adequacy decision by the European Commission or the use of standard data protection clauses).  Further information can be found directly from Google at policies.google.com/privacy/frameworks.

The reCAPTCHA analyzes run completely in the background. Website visitors are not informed that an analysis is taking place.

The legal basis for access to the device is Section 25 Paragraph 1 TDDDG (consent). The admissibility of the automated test to distinguish humans from machines is also governed by Art. 6 Para. 1 a) GDPR (consent). The provision of the data is neither required by law nor necessary for the conclusion of a contract. Failure to provide the data means that you cannot use the corresponding forms.

We do not store any personal data through the integration of reCAPTCHA. The personal data collected by Google will be deleted unless Google has a legitimate interest in further storage. In any case, only the data that is absolutely necessary to achieve the corresponding purpose will continue to be stored. As far as possible, personal data is anonymized. The data is stored by Google in accordance with its own data protection regulations. Further information on this can be found in Google’s data protection regulations and terms of use: https://policies.google.com/privacy/frameworks?hl=de.

Google Translate

We use the translation service Google Translate. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

The use of Google Translate is due to the easy accessibility and barrier-free nature of our online offerings for international visitors. The legal basis for this is your consent in accordance with Section 25 Paragraph 1 TDDDG for the setting of cookies. Further processing ultimately takes place in accordance with Art. 6 Para. 1 a) GDPR (consent).

In order to use the functions of Google Translate, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. We have no influence on this data transfer. The transfer of data to a third country, such as the USA, takes place in compliance with the special requirements of Art. 44 ff. GDPR (here either the existence of an adequacy decision by the European Commission or the use of standard data protection clauses). Further information can be found directly from Google at policies.google.com/privacy/frameworks.

You can find more information on how to handle user data in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

Cloudflare

We use the Content Delivery Network (CDN) provided by Cloudflare, Inc., 101 Townsend Street, San Francisco, California 94107, USA. A CDN is a network of (globally) distributed servers that is able to deliver optimized content to the website user and better ward off attacks (e.g. DDoS attacks). For this purpose, personal data such as IP address, contact and protocol information as well as performance data may be forwarded to the nearest Cloudflare server and processed there each time you use this website.

The legal basis for the use of Cloudflare with regard to access to the device is Section 25 Paragraph 1 TDDDG (consent). The further processing of the data takes place in accordance with Art. 6 Para. 1 a) GDPR (consent). The provision of the data is neither required by law nor necessary for the conclusion of a contract. Failure to provide the data means that Cloudflare cannot be used.

Your personal data will be retained by Cloudflare for as long as necessary for the purposes described. Further information about processing at Cloudflare can be found at the following link: https://www.cloudflare.com/de-de/privacypolicy/?tid=331649768562.

The transfer of data to a third country, such as the USA, takes place in compliance with the special requirements of Art. 44 ff. GDPR (here either the existence of an adequacy decision by the European Commission or the use of standard data protection clauses).

WPML

We use WPML from OnTheGoSystems Limited, 22/F 3 Lockhart Road, Wanchai, Hong Kong. WPML is a multilingual plugin for WordPress. We use WPML to be able to display our online presence in different languages. When you visit our online presence, WPML stores a cookie on your device to save the language setting you have chosen. Personal data such as the IP address as well as device and browser information may be stored.

With regard to access to the end device, the legal basis is Section 25 Paragraph 2 No. 2 TDDDG, according to which consent is not required if the processing is absolutely necessary for the use of the online service. The admissibility of addressing visitors to our website in their native language is also governed by Art. 6 Para. 1 f) GDPR (legitimate interest).

We will delete the data as soon as it is no longer needed for processing purposes. WPML itself also stores data. Information about the storage period at WPML can be found at: https://wpml.org/documentation/privacy-policy-and-gdpr-compliance/

You can prevent the collection and processing of your personal data by WPML by preventing the storage of third-party cookies on your computer, using the “Do Not Track” function of a supporting browser, or deactivating the execution of script code in your browser or install a script blocker such as NoScript or Ghostery in your browser. Further information on objection and removal options for WPML can be found at https://wpml.org/documentation/privacy-policy-and-gdpr-compliance/.

You are under no obligation to provide this information. However, failure to provide this would mean that you would not be able to access the website or not be able to access it in full.

6. eCommerce and payment providers

Processing data (customer and contract data)

We collect, process and use personal data only to the extent that it is necessary for the establishment, content or change of the legal relationship (inventory data). This is done on the basis of Article 6 Paragraph 1 b) GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. We only collect, process and use personal data about the use of this website (usage data) to the extent necessary to enable the user to use the service or to bill for it.

The customer data collected will be deleted after the order has been completed or the business relationship has ended. Statutory retention periods remain unaffected.

7. Login areas

Track and Trace Portal

Within this portal you have the option of placing new transport orders or editing existing order templates. You can also search for the status of a job or submit a cached job.

A username and password are required to access the portal.

In order to place a new order, various personal data is processed, such as the address of the sender and recipient or the name, telephone number and email address of the contact person at the loading point and unloading point.

The processing takes place for the purpose of fulfilling the contract on the basis of Art. 6 Para. 1 b) GDPR. Providing the data is necessary, otherwise you will not be able to use the portal and the services offered. The processing of data that does not necessarily have to be provided is carried out on the basis of Art. 6 Para. 1 f) GDPR (legitimate interest). Providing this data is voluntary and is not required to use the portal or to conclude or execute a contract. However, the information can make the process easier and help us process it.

The processed personal data will be deleted after the statutory retention requirements have expired, unless we have a legitimate interest in further retention. You also have the option of having your account deleted at any time.

8. Own services

Online Services

We provide various online forms on our website. This includes commissioning a forwarding company, orders for customs clearance and powers of attorney to apply for a movement of goods certificate. As part of these forms, you can provide different information depending on the type of service. This includes name, address, country, zip code, city, telephone number, email address or contact person.

The admissibility of this processing is governed by Article 6 Paragraph 1 b) GDPR (implementation of the contract or pre-contractual measures). Providing the data is necessary otherwise you will not be able to use the online services offered. The processing of data that does not necessarily have to be provided is carried out on the basis of Art. 6 Para. 1 f) GDPR (legitimate interest). Providing this data is voluntary and is not required to use the online services or to conclude or execute a contract. However, the information can make it easier to process your request and help us process it.

The processed personal data will be deleted after the statutory retention requirements have expired, unless we have a legitimate interest in further retention.

9. Your Rights

If your personal data is processed, you are the data subject within the meaning of the GDPR and you have the following rights within the framework of the legal requirements:

Right to information

Upon request, we will provide you with information about whether we process data relating to you. We endeavor to process requests for information quickly.

Right to deletion

You have the right to request that we delete personal data concerning you immediately, and we are obliged to delete personal data immediately if one of the reasons stated in Article 17 Paragraph 1 a)-f) GDPR applies.

Right to restriction

You have the right to request that we restrict processing if one of the requirements of Article 18 Para. 1 a)-d) GDPR is met.

Right to object

You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you, which is carried out on the basis of Article 6 Para. 1 e) or f) GDPR; This also applies to profiling based on these provisions. We will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If your personal data is processed for the purpose of direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; This also applies to profiling insofar as it is connected to such direct advertising.

Please use the contact address provided above to send your message.

Right to data portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and you have the right to transmit this data to another controller without hindrance from us, provided that the processing based on consent in accordance with Art. 6 Para. 1 a) GDPR, Art. 9 Para. 2 a) GDPR or on a contract in accordance with Art. 6 Para. 1 b) GDPR and the processing using automated procedures takes place.

Withdrawal of your consent

You can revoke any consent you have already given at any time. All you need to do is send us an informal email. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right of appeal

You have the right to complain to a supervisory authority at any time (Article 77 GDPR).

10. Receiver

The data collected when you access and use the website and the information you provide are transmitted to our server and stored there. Furthermore, your data may be passed on to the following categories of recipients:

• People at our company who are involved in the processing (e.g. human resources administration, customer service)
• Processor within the meaning of Art. 28 GDPR (e.g. data center, IT service provider, software support)
• Contractual partners (e.g. banks, tax advisors)

11. Links to third party sites

When you visit the website, you may see content that is linked to third-party websites. We have no access to or control over the cookies or other features used by third-party sites. Such third party sites are not subject to our privacy policy.

12. SSL/TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the browser address line changing from “https://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.