Code of Conduct
Preamble
TRANSCO is a company with a long-standing tradition that draws on its many years of experience while remaining highly open to cutting-edge technology and innovation. Flat hierarchies, combined with quick response times and state-of-the-art information technology, ensure that we maintain the necessary competitive edge in the market. Through continuous innovation and increased profitability, we secure the future of the company.
Founded in 1970, the company has 23 subsidiaries in 10 countries and employs 700 people across Europe.
This Code of Conduct applies to all employees of the TRANSCO Group. Violations of the Code of Conduct will result in disciplinary action. Violations of legal regulations may lead to criminal and civil liability.
Compliance with Laws
All employees of the TRANSCO Group respect applicable laws at the regional, national, and international levels. This forms the foundation of our actions. All employees of the TRANSCO Group are required to familiarize themselves with the company’s policies and regulations and to comply with them.
Export and Import Controls
Particularly with regard to our global business operations, we ensure compliance with all applicable laws governing the import and export of goods, services, and information, as well as with applicable embargoes and sanctions.
Human Rights
TRANSCO is committed to upholding the human rights of all employees. No employee will be discriminated against on the basis of age, nationality, religion, political affiliation, disability, ethnic origin, gender, or sexual orientation. All TRANSCO employees are expected to uphold this principle.
Child labor and forced labor are strictly prohibited.
The workplace at TRANSCO is free from bullying and abuse. Physical or verbal abuse, psychological or sexual harassment against employees is neither tolerated nor permitted.
Our employees have the right to join an association of their choice, to form organizations or unions, and to join them without restrictions or consequences.
Health and Safety
TRANSCO ensures a safe and healthy work environment and takes appropriate measures to prevent accidents and health hazards
Working Hours, Compensation, and Benefits
Working hours must not exceed the legal limits. TRANSCO ensures that the compensation of all employees meets at least the statutory minimum standards. Wages are paid regularly and in legal tender. Overtime is compensated in accordance with applicable regulations.
TRANSCO is committed to the professional development of all employees.
Environmental Protection
Compliance with environmental regulations is a matter of course for TRANSCO. At the same time, the company strives to minimize its environmental impact through measures such as waste reduction, improving energy efficiency, and the use of alternative propulsion systems.
Business Integrity
TRANSCO firmly rejects any form of bribery involving the exchange of favors, money, gifts, or other benefits of monetary value.
Competition and Antitrust Law
We comply with all relevant competition law requirements. In particular, our employees do not enter into any agreements or arrangements that influence prices, terms, strategies, or customer relationships—especially with regard to participation in bids. The same applies to the exchange of competitively sensitive information and to any other conduct that unlawfully restricts or may restrict competition.
Donations / Sponsorship
Donations are made solely on a voluntary basis and without any expectation of compensation. Sponsorship of individuals, groups, or organizations is not used to obtain unlawful business advantages.
Money Laundering
TRANSCO ensures full compliance with all legal requirements regarding money laundering, terrorist financing, fraud, and other illegal activities.
Privacy Policy
TRANSCO is committed to protecting the data of everyone with whom it does business. All data protection laws and regulatory requirements are complied with in the collection, storage, processing, transmission, and disclosure of personal data.
Implementation and Review
All TRANSCO employees are committed to acting in accordance with this Code of Conduct and behaving accordingly. Our managers—in their role as role models—are available as points of contact and ensure that their employees are fully informed.
The Code of Conduct is reviewed regularly and updated as necessary.
We also expect our business partners to act fairly and in compliance with the law. Should a TRANSCO employee become aware of a violation of legal provisions, the manager or executive management must be notified immediately.
Supply Chain Management
Our supplier relationships are characterized by clear expectations regarding ethical conduct, transparency, social responsibility, and sustainability. We place great emphasis on supplier management that defines quality standards and ensures a collaborative partnership. The goal is to ensure the quality and reliability of the products and services we receive from our suppliers. To this end, we conduct regular supplier and subcontractor evaluations and also implement anti-terrorism screenings in accordance with the requirements of the Counterterrorism Act. Through these measures, we ensure that our suppliers and subcontractors meet the high standards we strive for.
Quality over Quantity; and Continuous Improvement
Our top priority is providing high-quality services and pursuing continuous improvement. We work closely with our transportation partners, who also share this commitment to quality. Together, we strive to establish an effective quality management system or, at the very least, to pursue a clear quality policy that is actively embraced by all employees. Our culture of continuous improvement enables us to regularly review and analyze quality results and implement improvement measures to achieve a steady increase in quality and efficiency. Through these joint efforts, we aim to ensure that our customers always receive the best possible service.
Customer Satisfaction
Our primary goal is to continuously improve customer satisfaction. We place great importance on offering our customers high-quality services that are not only delivered on time but also facilitate effective communication. By regularly evaluating and optimizing our processes, we strive to exceed our customers’ expectations and build long-term partnerships. We greatly value your feedback, as it helps us continuously improve our services and ensure your satisfaction.